Thank you for taking the time to contact us. Please complete the following form, then select “Submit.” A Prometric representative will get in touch with you as soon as possible. Learn about Prometric culture, salaries, benefits, work-life balance, management, job security, and more. This form is for test takers/candidates ONLY. While Prometric does offer live chat as a way to get help, they also have a phone number. In accordance with the policies and procedures set forth by your sponsoring organization, there may be a fee associated with cancelling your appointment. Reviews from Prometric employees about working as a Customer Service Representative at Prometric. Career Opportunities Terms Ethics ©2020 Prometric. Welcome To Prometric TC Net Prometric is the leading worldwide provider of comprehensive technology based testing and assessment services. Prometric has a page or online help desk for customer service, but you can also call them on the phone. GetHuman does not work directly with Prometric's customer support operations. If you are an employer, you should enter your employer identifier in order to receive credit for the search. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. This form may be used by the general public or by registered employers. Contact Customer Service. In total, there are 8 ways to get in touch with them. Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Website. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Prometric Customer Service for information and scheduling: Via website: www.prometric.com Via phone: 1-800-797-1813 or 1-800-796-9857, M-F, 8 a.m.-8 p.m. EST Via Online Chat – Available Saturdays and Sundays only, 12 – 6 a.m. and 11 a.m.-3 p.m. EST *Please do not contact individual Prometric centers for scheduling or re-scheduling your exams. The best phone number for Prometric is their 800-775-3926 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. You have the option to take your exam either in a Prometric Testing Center or at a location of your choice where you must provide a computer with a camera, microphone and an inte … Read More; Test Owner. Most commonly, consumers tend to contact Prometric to ask questions about: Activation/ Cancellation, Request for Information, Shipping and Delivery. Trusted Provider of Market Leading Test Development and Delivery Solutions. 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